Fashionography.in has a 15 day return policy. Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a full refund of paid price.
We mean what we say! All you need to do is give us a call on +918587911198 (10:00 am to 8:00 pm, All Days) or drop an email at customercare@Fashionography.in within a period of 15 days, from the date of order. However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a unused, saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
*Please note that "Fashionography's 15 Day Returns Policy" does not apply to Inner wear, Lingerie, Fragrances, Beauty products, Jewellery, Swimsuits, Socks, Furniture, CDs, Pens & Books.
*Refund/ replacement for goods/ merchandise is subject to inspection and checking by Fashionography team.
*Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
*Some special rules for promotional offers may override "Fashionography's 15 Day Returns Policy."
*Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
How long will the return process take?
Once your return request has been placed with Customer Service, you would be requested to give us the courier details through which you are sending the products/s back to us. Once the item is received in our warehouse, it undergoes a Product Inspection which takes about 2 days. Typically the refunds are initiated within 2 days after product inspection. Refunds would be initiated only if the goods are found to be adhering to our return policy, so make sure you follow them seriously. The receipt of the payment would depend on the mode of payment chosen by you.
How will I receive my refund?
a) If the payment was made by Credit Card or Net-Banking, We can send you Fashionography Credit Vouchers or we can reverse credit to the Credit Card or credit your Net-Banking account. Fashionography Credit Vouchers can be used for future purchases.
b) If Fashionography Credits Vouchers were used to make a purchase, refund will only be issued as Fashionography Credits Vouchers. This can be utilized on a future purchase on the website.
Where do I return my product?
Please send the product to the Following address:
Noida, Uttar Pradesh – 201301
Cancellations can be done strictly before dispatch of ordered products. Once they have been shipped, cancellation is not applicable. However, if you still wish to not buy the products you have ordered, you can return the products to us. (refer to the return policy above)
For more information, feel free to drop an email to us at email@example.com or call us at +918587911198 and we'll work something out for you :-)